Shipping policy - Simply Luxury Store
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Shipping policy

Majority of the orders are processed within 1 to 2 business days (excluding weekends and bank holidays) after receiving your order confirmation email.

You will receive a notification when your order has shipped. You should expect to receive your item(s) within 2-3 days of this notification.

Please note: some bulky items can take longer to process (this will be indicated in the product description).

Majority of our items are delivered within 3-5 working days after receiving a cleared payment.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. Free shipping for orders over £50.

Extra charges may apply to certain (remote) postal codes.

International Shipping

We do NOT offer international shipping at present.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please see our refunds policy here.