Majority of the orders are processed within 1 to 2 business days (excluding weekends and bank holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped. You should expect to receive your item(s) within 2-3 days of this notification.
Please note: some bulky items can take longer to process (this will be indicated in the product description).
Majority of our items are delivered within 3-5 working days after receiving a cleared payment.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Free shipping for orders over £50.
Extra charges may apply to certain (remote) postal codes.
International Shipping
We do NOT offer international shipping at present.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@simplyluxurystore.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please see our refunds policy here.
